Faced with an outdated website, no web presence, and a lack of brand identity, NEC Agency struggled to establish trust and loyalty among potential clients. To revitalize their image, we developed a comprehensive solution that included a modern website, a distinctive logo, and brand guidelines that reflected reliability. The redesigned website effectively showcased their services and core values, while the new logo symbolized trustworthiness. Additionally, we implemented a backend Customer Relationship Management (CRM) system to enhance client engagement and marketing efforts. As a result, NEC Agency saw a significant improvement in its credibility, attracting new clients while strengthening relationships with existing ones, ultimately securing a stronger position in the competitive insurance landscape.