Managing Your
Reputation
Fun Facts!
Why is Reputation Management Important?
Your online rep is like a virtual business card – crucial for making a killer first impressionin the digital jungle! When folks Google your business, what do they see? 3 Stars, 4 Stars, 5 Stars? A solid online reputation isn’t just about avoiding bad reviews; it’s aboutflaunting your best self. Happy customers spread good vibes, boosting your credibility,while a single negative review can rain on your parade. So, in this click-happy era, maintaining a spotless online rep isn’t just savvy – it’s survival. It’s the secret sauce thatturns curious clickers into loyal customers. Keep that online handshake firm, and watchyour biz soar!
• The #1 Result In Google Gets 34% Of The Organic Traffic
(pollthepeople)
• Jumping From #2 To #1 Will Double Your Organic Traffic.
(pollthepeople)
• The #1 Position Is Worth #2, #3, #4 And #5 Combined.
(pollthepeople)
• 92% of B2B buyers are more likely to purchase after reading a trusted review.
(G2 and Heinz Marketing)
• For every one-star increase that a business gets, they see a 5-9% increase in revenue.
(Harvard Business Review)
• If a business has more than nine current reviews, they earn 52% more revenue than the average. If a business has more than 25 current reviews, that increases to 108%.
(Womply)
• When a product gets five reviews, the likelihood of it being purchased increases by 270%
(Spiegel)
How it works?
Step 1: The Rebuild
We take your existing client list and recreate a CRM in our system.
Step 2: The Request
We set up an automation to send Text & Email requests to past, current and new customers, asking them to leave you a review. Reminders will be set for those customers who do not respond right of way.
Step 3: The Response
Here we receive one of two possible responses. A positive review or a negative review.
Positive Review, will get published to Google, increasing your ranking.
Negative Review, will get archived, never making it to Google. The customer willrecieve a customized message back.
Sample:
“Thank you for your review. We appreciate you taking the time. It really helps usimprove. Sorry to hear of your experience. Someone will be intouch.” At this point, “You”, the business owner will receive an internal notification about thereview giving you the opportunity to remedy the situation.
Introducing ReportKard
Get more reviews for your business without any hassle. Simply scan the QR Code, and customers can easily leave reviews saving them time and effort.
Killing 2 Birds With One Stone. This system empowers business owners to oversee their staff while handling reviews. The initial form feature allows you to capture your customers info including any feedback about their experience. Enabling you to track the employee and the feedback at the same time.
Like our Reputation Management tool, If the review is positive, it gets pushed to Google. If the review is negative, it’s gets archived, while simultaneously sending you the business owner an internal notification giving you the opportunity to remedy the situation and sending a message to the customer acknowledging there experience.
Streamline your operations and enhance customer service with this efficient tool.