Terms and Conditions

Last Updated: September 26, 2025

Please read these Terms and Conditions carefully before using any of Our Services.

1. Interpretation and Definitions

Interpretation

Words with initial capitalization have specific meanings defined below. The definitions apply regardless of whether they appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means any entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Hello Adma, LLC, based in New York, United States.
  • Device means any device that can access the Service, such as a computer, smartphone, or tablet.
  • Service refers collectively to all products and services offered by the Company, including but not limited to:
    • Web Solutions (website design, SEO, hosting, and domain management)
    • Review Request with AI (ReportKard)
    • Chatbot AI
    • Social Media Marketing & Planning
    • Missed Text Call Back
    • Lead Generation
    • AI Employee
    • Listings AI
    • Reputation Management
    • Message Marketing (SMS & Email)
    • Promotional Video Creation
    • Branding & Logo Design
    • Domain & Hosting Management
  • Website refers to helloadma.com, and related subdomains including websolutions.helloadma.com.
  • You means the individual, company, or legal entity accessing or using the Service.

2. Acknowledgment

By accessing or using any of Our Services, You agree to be bound by these Terms and Conditions. If You do not agree, You may not use the Services.

You represent that You are at least 18 years old. The Company does not permit those under 18 to use its Services.

Your use of Our Services is also subject to Our Privacy Policy, which describes how We collect, use, and disclose Your information. Please review it carefully before using Our Services.

3. Scope of Services

3.1 Web Solutions

ADMA Web Solutions provides professional website design, development, and hosting for small to medium-sized businesses that:

  • Sell products or services
  • Provide informational content
  • Operate as non-profit organizations

Excluded Website Types

The following types of websites are not included in the Web Solutions service and require a Custom Website Agreement due to their complexity:

  • Streaming or media platforms
  • Social networking or community-based sites
  • Multi-vendor e-commerce marketplaces
  • Dating or membership-based platforms
  • Gaming or gambling websites
  • Adult content websites
  • Mobile applications or app-like platforms
  • Enterprise-level portals or internal systems

Contract Commitment

  • All Web Solutions subscriptions require a minimum one-year commitment starting from activation.
  • After the initial year, the subscription automatically renews on a month-to-month basis unless canceled with 30 days’ written notice.

3.2 Other Services

  • Review Request with AI (ReportKard): AI-powered review management and filtering via QR code systems.
  • Chatbot AI: Automated chat systems for websites and social media platforms.
  • Social Media Marketing & Planning: Ad management, posting schedules, and content creation.
  • Missed Text Call Back: Automated SMS responses for missed phone calls.
  • Lead Generation: Industry-specific lead generation for real estate, mortgage, wellness, and other sectors.
  • AI Employee: Virtual AI assistant designed to handle business inquiries and tasks 24/7.
  • Listings AI: Business listing optimization and management across directories.
  • Reputation Management: Review filtering, alerts, and reputation enhancement.
  • Message Marketing: Automated and bulk text/email marketing campaigns.
  • Promotional Video Creation: Professional video production for marketing and advertising.
  • Branding & Logo Design: Brand identity, logo, and creative asset design.
  • Domain & Hosting Management: Domain registration, renewals, and website hosting.

4. Fees and Payments

  • Fees are determined by the specific plan or service package selected.
  • Payments are due on a recurring monthly basis unless otherwise agreed in writing.
  • Late or failed payments may result in suspension or termination of services.
  • All payments are non-refundable unless required by law.
  • The Company reserves the right to modify pricing with 30 days’ prior written notice.

5. Cancellation and Termination

  • Web Solutions: A one-year minimum contract applies. After the first year, cancellation requires 30 days’ written notice.
  • Other Services: Month-to-month services may be canceled with 30 days’ notice unless stated otherwise.
  • The Company reserves the right to suspend or terminate service for non-payment, breach of terms, or unlawful use.
  • Upon termination, Your right to use the Service ceases immediately.

6. Intellectual Property

  • All content, code, and creative assets produced by ADMA remain the property of the Company until full payment has been received and contractual terms are fulfilled.
  • Upon completion and payment in full, ownership or usage rights are transferred as specified in Your service agreement.

7. Limitations of Service

You agree not to misuse the Services. Misuse includes but is not limited to:

  • Uploading or distributing malware or malicious code.
  • Engaging in illegal, harmful, or deceptive activities.
  • Reselling or sublicensing Our Services without written permission.

8. Links to Other Websites

Our Services may contain links to third-party websites or services not owned or controlled by the Company.
We assume no responsibility for the content, policies, or practices of any third-party sites.
We strongly advise You to review the Terms and Privacy Policies of any third-party websites You visit.

9. Limitation of Liability

To the maximum extent permitted by law, the Company and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages—including loss of profits, revenue, data, or goodwill—even if advised of the possibility of such damages.

In any case, the Company’s total liability shall not exceed the greater of $100 USD or the amount actually paid by You for the Service that gave rise to the claim.

10. “AS IS” and “AS AVAILABLE” Disclaimer

All Services are provided “AS IS” and “AS AVAILABLE”, without any warranty of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

We make no warranty that the Service will:

  • Meet Your requirements
  • Operate uninterrupted or error-free
  • Be compatible with any specific systems or devices
  • Be free of viruses, malware, or other harmful components

Some jurisdictions do not allow the exclusion of certain warranties, so these exclusions may not apply to You.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

12. Dispute Resolution

If You have a concern or dispute, You agree to first attempt to resolve it informally by contacting the Company at support@helloadma.com.

For EU users, mandatory consumer protection laws of Your country of residence will apply.

13. Severability and Waiver

If any provision of these Terms is found unenforceable or invalid, the remaining provisions will remain in full force.
Failure to enforce any provision shall not constitute a waiver of that right or any subsequent breach.

14. Changes to These Terms

We reserve the right to modify or replace these Terms at any time.
If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice before the new terms take effect.
Continued use of Our Services after changes are made constitutes acceptance of those changes.

15. Contact Us

If You have any questions or concerns about these Terms and Conditions, please contact Us:

Website: helloadma.com
Email: support@helloadma.com