Terms and Conditions

Last Updated: August 20, 2026

Please read these Terms and Conditions carefully before purchasing, accessing, or using any services provided by ADMA.

1. Interpretation and Definitions

Interpretation

Words with initial capitalization have specific meanings defined below. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

For purposes of these Terms and Conditions:

• Company, ADMA, We, Us, or Our refers to Hello Adma, LLC, based in New York, United States.
• Client, You, or Your means the individual, business, company, or legal entity purchasing, accessing, or using Our Services.
• Service or Services refers collectively to the products and services offered by ADMA, including WebSolutions, Custom Websites, hosting, digital marketing, AI services, reputation management, CRM and automation services, branding, SEO, and other related services.
• WebSolutions refers to ADMA’s subscription-based, template-based website service.
• Custom Website refers to a website project requiring design, development, functionality, integrations, or other work outside the standard scope of WebSolutions.
• Subscription means the recurring monthly service plan selected by the Client.
• Website refers to helloadma.com, related ADMA websites and subdomains, and websites provided to Clients through Our Services.

2. Acknowledgment

By purchasing, accessing, or using any of Our Services, You agree to be bound by these Terms and Conditions.

If You do not agree with these Terms and Conditions, You should not purchase or use Our Services.

You represent that You are at least 18 years old and have the legal authority to enter into an agreement on behalf of Yourself or the business or organization You represent.

Your use of Our Services is also subject to Our Privacy Policy, which explains how We collect, use, store, and disclose information.

3. Scope of Services

3.1 WebSolutions

ADMA WebSolutions are professionally designed, template-based websites provided as part of an active monthly subscription plan.

Eligible WebSolutions include a free website build with $0 website build fee when the Client signs up for a qualifying WebSolutions subscription plan.

The free website build is conditional upon enrollment in an active WebSolutions subscription. WebSolutions websites are not offered as free standalone websites independent of a subscription.

The Client’s subscription begins immediately upon signup, and the first monthly subscription payment is due and charged at the time of enrollment.

The subscription fee covers the services, features, hosting, maintenance, support, software, and other benefits included in the Client’s selected plan. Subscription payments are not installment payments toward the purchase of the website.

ADMA will customize a WebSolutions website using Our existing templates, frameworks, systems, and design processes. Customization may include the Client’s:

• Logo and branding
• Brand colors
• Business information
• Products and services
• Images
• Written content
• Contact information
• Calls to action
• Forms
• Other content and features included within the selected plan

The exact features, number of pages, services, marketing tools, integrations, support, and functionality included will depend upon the WebSolutions plan selected by the Client.

3.2 Free WebSolutions Website Build

The term “free website,” “free website build,” “$0 website build,” or similar language used by ADMA refers specifically to the cost of designing and building an eligible WebSolutions website.

It does not mean that the ongoing WebSolutions subscription or related Services are provided free of charge.

To receive a free WebSolutions website build, the Client must enroll in an eligible paid WebSolutions subscription.

Subscription billing begins immediately at signup.

There is no separate website design, development, or build fee for an eligible WebSolutions website unless the Client requests work, functionality, products, or services outside the scope of the selected WebSolutions plan.

3.3 WebSolutions Scope Limitations

WebSolutions are intended for businesses whose website requirements can reasonably be accommodated using ADMA’s existing templates, systems, integrations, and platform capabilities.

ADMA determines whether a proposed website falls within the scope of WebSolutions.

Projects requiring substantial custom programming, unique applications, advanced databases, specialized integrations, complex e-commerce functionality, membership systems, marketplaces, SaaS platforms, streaming platforms, or other functionality beyond the reasonable capabilities of WebSolutions may be classified as a Custom Website.

If a requested feature or project falls outside the scope of WebSolutions, ADMA will inform the Client and may provide a separate quote for the additional work or recommend a Custom Website.

3.4 Custom Websites

Businesses requiring a website outside the standard scope of WebSolutions may engage ADMA for a Custom Website.

Custom Websites are not included in the free WebSolutions website build offer.

Custom Websites are separately priced projects. Pricing is determined based on factors including design requirements, number of pages, functionality, development requirements, integrations, content requirements, e-commerce capabilities, and overall project complexity.

Before beginning a Custom Website project, ADMA may provide a proposal, estimate, invoice, statement of work, or separate service agreement describing the project’s scope and applicable fees.

Deposits, milestone payments, final payments, revisions, cancellation terms, ownership rights, timelines, hosting arrangements, and maintenance requirements for Custom Websites may be governed by the applicable proposal, statement of work, invoice, or separate written agreement.

Work requested beyond the agreed Custom Website scope may result in additional charges.

3.5 Other Services

ADMA may also provide Services including, but not limited to:

• Review Request with AI (ReportKard): AI-powered review management and customer review request systems.
• Chatbot AI: Automated chat systems for websites and supported communication platforms.
• Social Media Marketing & Planning: Social media strategy, content, posting, and advertising services.
• Missed Text Call Back: Automated text-message responses to missed calls.
• Lead Generation: Lead-generation campaigns and related marketing services.
• AI Employee: AI-powered systems designed to assist with customer inquiries and business tasks.
• Listings AI: Business listing optimization and directory management.
• Reputation Management: Review monitoring, customer feedback, and reputation services.
• Message Marketing: Automated or bulk SMS and email marketing services.
• Promotional Video Creation: Video production and marketing content.
• Branding & Logo Design: Brand identity, logo design, and related creative services.
• Domain & Hosting Management: Domain registration, renewals, DNS management, and website hosting.
• SEO: Search engine optimization and related services.
• CRM & Automation: Customer relationship management systems, workflows, integrations, and business automation.

Specific features, limitations, pricing, and deliverables may vary according to the service or plan purchased.

4. WebSolutions Subscription and Billing

WebSolutions are subscription-based Services.

There are no long-term contracts for standard WebSolutions plans unless ADMA and the Client expressly agree otherwise in writing.

The Client’s subscription begins on the date of signup, not on the date the website is completed, published, or launched.

The first subscription payment is charged at signup. Subsequent subscription payments are charged according to the recurring billing cycle associated with the Client’s selected plan.

The Client authorizes ADMA and its payment processors to automatically charge the payment method provided for recurring subscription fees and any other charges authorized by the Client.

The Client is responsible for maintaining a valid payment method.

Failed, declined, expired, or disputed payments may result in suspension or termination of Services.

5. 30-Day Money-Back Guarantee

New WebSolutions subscriptions include a 30-day money-back guarantee.

If a new WebSolutions Client determines that the Service is not right for them, the Client may cancel within 30 calendar days of the original signup date and request a refund of the WebSolutions subscription fees paid during that initial 30-day period.

The 30-day period begins on the date the Client signs up and the subscription begins.

The guarantee applies to eligible WebSolutions subscription fees only.

Unless expressly stated otherwise in writing, the guarantee does not apply to:

• Custom Websites
• Custom development
• Branding or logo design
• Advertising spend
• Paid media
• Domain registration or renewal fees
• Premium plugins or software
• Third-party products or services
• Purchased licenses
• Printing or physical products
• Services separately purchased outside the WebSolutions subscription
• Expenses incurred by ADMA on the Client’s behalf

After the initial 30-day money-back guarantee period has expired, subscription payments already processed are non-refundable except where required by applicable law.

Abuse of the money-back guarantee, including repeated enrollment and cancellation for the purpose of obtaining free work or Services, may result in denial of future service.

6. Cancellation and Termination

6.1 WebSolutions Cancellation

WebSolutions plans operate on a month-to-month basis and do not require a long-term contract unless otherwise expressly agreed in writing.

Clients may cancel their WebSolutions subscription at any time.

If cancellation occurs within the initial 30-day guarantee period, the Client may be eligible for a refund as described in Section 5.

After the 30-day guarantee period, cancellation prevents future subscription renewals but does not provide a refund for subscription payments already processed.

Unless otherwise required by law or stated in writing, after the initial 30-day guarantee period, the Client will continue to have access to the applicable WebSolutions Services through the end of the billing period already paid for. The subscription will then terminate and will not renew.

6.2 Website Deactivation Following Cancellation

A WebSolutions website is provided as part of an active WebSolutions subscription.

When the subscription terminates, ADMA may deactivate or take the website offline and discontinue any Services associated with the subscription, including hosting, maintenance, security, software, CRM access, automations, forms, integrations, AI systems, marketing tools, and other plan features.

Cancellation of a WebSolutions subscription does not require ADMA to transfer the WebSolutions website, template, source code, proprietary systems, software, or platform to the Client.

6.3 Termination by ADMA

ADMA reserves the right to suspend or terminate Services for reasons including:

• Non-payment or repeated failed payments
• Violation of these Terms
• Fraudulent or deceptive activity
• Illegal use of Our Services
• Abuse of ADMA employees, contractors, platforms, or systems
• Unauthorized resale or sublicensing
• Activities that threaten the security or operation of Our Services
• Material breach of an applicable agreement

Where reasonably practical, ADMA may provide the Client an opportunity to correct a violation before termination.

7. Website Content and Client Responsibilities

Clients are responsible for providing accurate information, content, images, logos, business details, and other materials reasonably required to complete their website or Services.

The Client represents that they have the legal right to use all content, photographs, logos, trademarks, videos, written materials, and other assets supplied to ADMA.

ADMA is not responsible for copyright, trademark, licensing, privacy, or other claims resulting from materials supplied or specifically requested by the Client.

Project timelines may be affected by delays in receiving required Client content, approvals, credentials, feedback, or other information.

The Client is responsible for reviewing website content and notifying ADMA of material errors or required corrections.

8. Intellectual Property and Website Ownership

8.1 WebSolutions

ADMA retains ownership of its proprietary:

• Website templates
• Frameworks
• Source code
• Software
• Systems
• Automations
• Workflows
• Design components
• Processes
• Platform configurations
• Proprietary technology

An active WebSolutions subscription grants the Client a limited, non-exclusive, non-transferable right to use the website and included Services while the subscription remains active and the account remains in good standing.

The free website build does not constitute the sale or transfer of ADMA’s website template, source code, systems, software, or other intellectual property to the Client.

8.2 Client-Owned Materials

The Client retains ownership of intellectual property that the Client owned before engaging ADMA, including its business name, trademarks, logos, photographs, written content, videos, and other original materials supplied by the Client.

Termination of a WebSolutions subscription does not transfer ownership of Client-owned materials to ADMA.

8.3 Custom Websites

Ownership rights relating to Custom Websites will be determined by the applicable proposal, statement of work, invoice, or separate written agreement.

Unless expressly transferred in writing, ADMA retains ownership of its pre-existing intellectual property, proprietary systems, reusable code, templates, frameworks, software, development tools, and third-party materials incorporated into a Custom Website.

9. Revisions, Maintenance and Support

WebSolutions revisions, website updates, support, maintenance, and other ongoing services are subject to the limits and features of the Client’s selected subscription plan.

Requests exceeding the Client’s plan allowance or requiring work outside the plan’s scope may be quoted separately.

ADMA may determine whether a requested change constitutes a standard website revision, additional service, custom development, or Custom Website work.

Unused revisions, support hours, or other plan allowances do not accumulate or carry over unless expressly stated as part of the selected plan.

10. Domains, Hosting and Third-Party Services

WebSolutions may rely upon third-party providers for hosting, domain registration, email, software, integrations, APIs, CRM systems, artificial intelligence services, payment processing, analytics, communications, or other functionality.

ADMA does not control and cannot guarantee the uninterrupted availability or performance of third-party services.

Third-party services may be subject to their own terms, privacy policies, pricing, limitations, and availability.

Domain registration, premium software, licenses, paid integrations, and other third-party expenses may incur separate charges where applicable.

The Client is responsible for maintaining ownership and access to Client-owned third-party accounts unless ADMA expressly agrees to manage those accounts on the Client’s behalf.

11. Pricing Changes

ADMA may change the pricing, features, or structure of its Services from time to time.

For existing recurring subscriptions, ADMA will provide reasonable advance notice before a material pricing change applicable to the Client takes effect.

Continued use of the Service following the effective date of a notified pricing change constitutes acceptance of the new pricing.

If the Client does not agree to the new pricing, the Client may cancel the subscription before the new pricing takes effect.

12. Acceptable Use

Clients agree not to misuse ADMA’s Services.

Prohibited uses include, but are not limited to:

• Uploading or distributing malware or malicious code
• Using Services for illegal activities
• Engaging in fraudulent, deceptive, abusive, or harmful conduct
• Attempting unauthorized access to ADMA systems or third-party systems
• Reselling or sublicensing Services without written permission
• Using ADMA Services in a manner that violates applicable laws or regulations
• Interfering with the security, availability, or operation of Our Services

ADMA may suspend or terminate Services where We reasonably believe a Client is engaging in prohibited activity.

13. Marketing, SEO and Performance

Unless specifically guaranteed in a separate written agreement, ADMA does not guarantee particular marketing, advertising, SEO, lead-generation, revenue, search-ranking, website-traffic, review, conversion, or business results.

Search engines, advertising platforms, social networks, AI platforms, directories, and other third-party services operate independently of ADMA and may change their algorithms, policies, pricing, functionality, or availability without notice.

Marketing and website performance can also be affected by competition, market conditions, Client responsiveness, advertising budgets, business operations, reputation, pricing, location, and other factors outside ADMA’s control.

14. Artificial Intelligence and Automated Services

Certain ADMA Services may use artificial intelligence, automation, machine learning, or third-party AI platforms.

AI-generated responses, content, recommendations, communications, or actions may occasionally contain errors or produce unexpected results.

Clients are responsible for reviewing important AI-generated content and determining whether automated systems are appropriate for their business.

ADMA does not guarantee that AI or automated systems will operate without interruption or error.

15. Links to Other Websites

Our Services may contain links to websites or services operated by third parties that are not owned or controlled by ADMA.

ADMA is not responsible for the content, privacy policies, security, availability, or practices of third-party websites or services.

Clients should review the applicable terms and privacy policies of third-party services they use.

16. Limitation of Liability

To the maximum extent permitted by applicable law, ADMA and its affiliates, owners, employees, contractors, and service providers shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings arising from or relating to the Services.

To the maximum extent permitted by applicable law, ADMA’s total aggregate liability arising from a particular Service shall not exceed the amount actually paid by the Client to ADMA for the Service giving rise to the claim during the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

17. Disclaimer of Warranties

Except where expressly stated otherwise in writing, Services are provided “AS IS” and “AS AVAILABLE” to the maximum extent permitted by law.

ADMA makes no guarantee that the Services will:

• Operate continuously or without interruption
• Be completely error-free
• Meet every Client requirement
• Produce specific financial or marketing results
• Be compatible with every third-party platform or system
• Remain unaffected by changes made by third-party providers

Some jurisdictions do not allow certain warranty exclusions, so portions of this Section may not apply to all Clients.

18. Force Majeure

ADMA shall not be responsible for delays, interruptions, or failure to perform caused by events reasonably outside Our control, including natural disasters, severe weather, internet or telecommunications failures, cyberattacks, power outages, labor disruptions, governmental actions, wars, civil disturbances, epidemics, pandemics, or failures of third-party platforms or service providers.

19. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict-of-law principles.

Any rights available to consumers under applicable federal, state, or local law remain unaffected where those rights cannot legally be waived.

20. Dispute Resolution

If You have a concern or dispute regarding Our Services, You agree to first make a reasonable effort to resolve the matter informally by contacting ADMA.

Nothing in this provision eliminates any legal rights or remedies that cannot lawfully be waived.

21. Severability and Waiver

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by law.

ADMA’s failure to enforce any provision of these Terms does not constitute a waiver of that provision or Our right to enforce it in the future.

22. Changes to These Terms

ADMA may modify these Terms and Conditions from time to time.

If a change materially affects an existing Client’s recurring Service, We will make reasonable efforts to provide advance notice before the change takes effect.

Continued use of Our Services after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

23. Entire Agreement

These Terms, together with any applicable proposal, statement of work, order form, invoice, subscription terms, or separate written agreement, constitute the agreement between ADMA and the Client concerning the applicable Services.

If a separate signed agreement expressly conflicts with these Terms, the terms of the separate signed agreement will control with respect to that specific Service or project.

24. Contact Us

If You have questions or concerns regarding these Terms and Conditions, please contact:

Hello Adma, LLC
Website: helloadma.com
Email: support@helloadma.com